bk344 Terms & Conditions — Please Read Before Playing

1. Introduction

These Terms and Conditions ("Terms", "T&C") constitute a legally binding agreement between you ("Player", "User", "you") and bk344 ("we", "us", "the Platform") governing your access to and use of the bk344 website, mobile interface, games, sportsbook, promotional offers, and all related services. By registering an account, making a deposit, or using any feature of the platform, you acknowledge that you have read these Terms in full and agree to be bound by them.

These Terms apply to all players accessing bk344 from Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and all other regions. If you do not agree to any part of these Terms, you must not use the platform. Your continued use of bk344 following any amendment to these Terms constitutes acceptance of the revised Terms.

2. Key Terms at a Glance

3. Eligibility

To register and use the bk344 platform, you must satisfy all of the following conditions at the time of registration and throughout your use of the platform:

• You are at least 21 years of age.
• You are registering as an individual in your own name, not on behalf of a third party.
• You have not previously had an account suspended or closed by bk344 for a breach of these Terms.
• You are acting as principal and sole beneficial owner of the funds used on the platform.
• You understand that gambling may result in loss and you accept the risk of financial loss.

bk344 reserves the right to request documentary evidence to verify any of the above conditions at any time. Failure to provide satisfactory documentation within a reasonable period may result in account restriction or closure.

4. Account Registration and Security

Each player is permitted to hold one account only. If bk344 discovers that a player has registered more than one account, all accounts associated with that player will be suspended and any balances or pending withdrawals may be voided. Players must provide accurate, complete, and current information at the time of registration and must update their account details if any information changes.

Account Verification (KYC)

bk344 operates a Know Your Customer (KYC) process. Before a withdrawal is processed, and at any other point bk344 considers appropriate, you may be required to submit identity documents including a government-issued photo ID, proof of address, and proof of ownership of the payment method you use. Failure to complete the KYC process satisfactorily will result in withdrawal processing being suspended until verification is complete.

Password and Login Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. bk344 will never ask you for your full password through any channel including live chat, email, or telephone.

Any activity conducted through your account is your responsibility. If you suspect that your account has been accessed by an unauthorised party, you must contact bk344 customer support immediately via live chat so that your account can be secured without delay.

5. Deposits and Withdrawals

bk344 supports deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard for players in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal amounts are displayed in the Cashier section of the platform and are subject to change without prior notice.

Deposit Policy

All deposits must be made using a payment method registered in your own name. bk344 does not accept deposits from third-party accounts. Deposits are credited to your account wallet immediately upon confirmation from the payment provider. If a deposit has not been credited within 30 minutes, you should contact support with your transaction reference number for investigation.

Withdrawal Policy

Withdrawal requests are processed subject to the following conditions:

• Your account KYC verification must be complete before any withdrawal is released.
• Withdrawals are processed to the same payment method used for the most recent deposit, subject to the platform's anti-money-laundering obligations.
• Withdrawals subject to active bonus wagering requirements will not be released until the wagering requirement is fulfilled.

6. Bonuses and Promotions

bk344 offers promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal promotions. All bonuses are subject to the following general terms, unless specific bonus terms explicitly state otherwise:

• All bonuses carry a wagering requirement (rollover) which must be completed before winnings derived from bonus funds can be withdrawn.
• Bonuses may only be claimed once per player, per household, and per IP address unless stated otherwise.
• bk344 reserves the right to withdraw any bonus offer at any time without notice.
• Bonuses credited in error must be reported immediately; any winnings derived from a bonus credited in error will be voided.
• Free spins winnings are subject to the wagering requirement stated in the specific promotion terms.

bk344 may at its discretion cancel any bonus and remove associated winnings from an account where it reasonably suspects abuse of the bonus system, including but not limited to coordinated betting strategies designed to exploit bonus terms.

7. Betting and Gaming Rules

All sports betting and casino gaming on bk344 is subject to the specific game rules and betting rules applicable to each product. The following general rules apply across all betting and gaming activities on the platform:

Sportsbook Rules

Bets accepted are final and binding unless stated otherwise. In the event of a match abandonment, postponement, or cancellation, bk344's settlement rules for that specific market will apply. For cricket markets including BPL, IPL, T20 World Cup, and international Test matches, the Duckworth-Lewis-Stern (DLS) method will be applied where appropriate to determine results. In-play bets are accepted at the platform's sole discretion; bk344 reserves the right to suspend in-play betting at any point during an event.

Casino and Games Rules

All casino games, including live dealer games powered by Evolution Gaming and Ezugi, and slot titles from Pragmatic Play, Microgaming, and NetEnt, are governed by the rules of the respective game provider. RTP (Return to Player) percentages are set by the game provider and certified by independent testing laboratories. bk344 does not alter the game outcomes and all results are determined by certified RNG systems.

In the event of a technical malfunction during a game session, the relevant game provider's malfunction rules will apply. bk344 will not be liable for losses caused by technical faults occurring on the player's device or internet connection, and bets will be settled according to available server-side records.

8. Responsible Gaming

bk344 is committed to promoting responsible gaming. We provide the following tools to help players manage their gambling activity:

• Deposit limits: set a daily, weekly, or monthly cap on the amount you can add to your account.
• Session time reminders: receive an alert after a set period of continuous play.
• Self-exclusion: lock your account for a defined period. Self-exclusion periods cannot be reversed before the agreed end date.
• Account closure: permanently close your bk344 account at any time by contacting customer support.

All responsible gaming tools can be activated through the live chat support channel in the lobby. If you feel that gambling is negatively affecting your life, we encourage you to speak with a qualified counsellor in your region and to use our self-exclusion facility without delay.

9. Prohibited Conduct

The following conduct is strictly prohibited on the bk344 platform. Any breach of these prohibitions will result in immediate account suspension, forfeiture of account balance, and may be referred to appropriate legal authorities:

• Opening or operating multiple accounts, or acting as a proxy for another player.
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage over other players or over the platform.
• Collusion with other players to manipulate the outcome of any game or sporting event.
• Depositing funds obtained through fraudulent, criminal, or money-laundering activities.
• Exploiting software bugs, errors, or vulnerabilities to gain credits, winnings, or other advantages beyond the normal rules of the game.

bk344 employs fraud detection software and conducts regular account audits. Any winnings accumulated through prohibited conduct will be voided and the relevant account will be permanently closed without the right of appeal.

10. Intellectual Property

All content on the bk344 platform — including but not limited to the website design, graphics, text, logos, game interfaces, software, and data — is the intellectual property of bk344 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, or create derivative works from any part of the platform without the express written consent of bk344.

The bk344 brand name, logo, and associated marks are trademarks of bk344 and may not be used without prior written permission. Unauthorised use of bk344 trademarks in any context — including domain names, social media handles, or promotional materials — is strictly prohibited and may result in legal action.

11. Limitation of Liability

To the fullest extent permitted by applicable law, bk344 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, service interruptions, or errors in game outcomes caused by technical malfunctions outside bk344's reasonable control.

bk344's total liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms limits bk344's liability for fraud, gross negligence, or any other liability which cannot be excluded or limited under applicable law.

12. Amendments to These Terms

bk344 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, bk344 will endeavour to provide reasonable notice to registered players by posting a notice on the platform or by sending an account notification. The updated Terms will take effect from the date of publication on the platform.

Your continued use of the platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using bk344 and may request account closure through customer support.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws applicable to bk344's operating jurisdiction. In the event of a dispute between you and bk344, we encourage you to contact our customer support team in the first instance. Our support team will endeavour to resolve all complaints in a fair and timely manner. bk344 maintains an internal complaints procedure and all formal complaints should be submitted in writing to [email protected] with full details of the matter in dispute.

14. Contact Us

If you have any questions about these Terms and Conditions or need clarification on any clause, please contact bk344 customer support. Our team is available 24/7 and can be reached via live chat in the lobby or by email.

Email: [email protected]